Success Characteristics Of Highperforming Microsystems

Iom Crossing The Quality Chasm Report

Batalden, Thomas P. Huber, Julie K. Johnson, Marjorie M. Godfrey, Linda A. Headrick, John H. Wasson Background. Clinical microsystems are the small, functional frontline units that provide most health care to most people. They are the essential building blocks of larger organizations and of the health system. They are the place where patients, families, and careteams meet. The quality and value of care produced by a large health system can be no better than the...

What Are Some Different Types of Brainstorming

There are several ways to conduct brainstorming sessions. This section describes three of them. First, there is group interactive brainstorming. This approach can be loud and expressive. When group members think out loud, that stimulates ideas that build on each other, resulting in a list of many ideas. Ideas can be posted on a large flipchart as individuals call them out. It is important for the recorder to capture each individual's idea by writing his or her exact words on the flipchart and...

What Is an XmR Control Chart

Clinical Microsystem

Because the most common types of measures involve variables data we will discuss the XmR control chart in this chapter. FIGURE 22.11. GROSS ANATOMY OF AN XMR CHART. The XmR chart is both versatile and relatively easy to make. The calculated control limits use simple formulas that require only basic arithmetic adding, subtracting, multiplying, and dividing and nothing more. An excellent book that introduces both control chart thinking and the use of the XmR chart is Understanding Variation, by...