Action Plans And Gantt Charts

Chapter Purpose

Aim. To create a clear action plan of next steps for planning and monitoring improvement activities and progress made.

Objectives. At the completion of this unit, you will be able to

• Describe the importance of an action plan.

• Differentiate between an action plan and a Gantt chart.

Explain the connections among the action plan, the Gantt chart, and your improvement work. Describe how to manage improvement activities over time. Write an action plan or Gantt chart, or both.

As your microsystem members begin to blend Job 1—doing the work—with Job 2—improving the way they do the work—it will be smart to look ahead to the future and to devise a plan to follow over time. A good time to make a first draft plan is when you begin making tests of change (see Figure 23.1). By this time you will have started to get a sense of pace, rhythm, and discipline; these can be reinforced by using time-planning tools. As described in this chapter, action plans keep immediate activities on track, and Gantt charts keep the big picture and major steps in the overall journey on track.

FIGURE 23.1. IMPROVEMENT RAMP: ACTION PLANS AND GANTT CHARTS.

Success Measure

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Action plans Gantt charts Chapter 23

Cause and effect diagrams Chapter 19

Success Measure

©Chapter 14

Process mapping flowcharts

Chapter 17

Meeting skills Parts 1 & 2 Chapters 12 & 20

Action plans Gantt charts Chapter 23

Cause and effect diagrams Chapter 19

Process mapping flowcharts

Chapter 17

Meeting skills Parts 1 & 2 Chapters 12 & 20

Chapter 13

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