European Medical Alliance

Assessing Your Microsystem With The 5 Ps

Chapter Purpose

Aim. To do an assessment of your clinical microsystem using the 5 P's framework, a tested analytical method that focuses on purpose, patients, professionals, processes, and patterns.

Objectives. At the completion of this unit, you will be able to

• Organize your microsystem assessment so it is systematic.

• Describe your deeper knowledge of your microsystem's purpose, patients, professionals, processes, and patterns.

Identify key tools and methods for gaining deeper knowledge. Engage all members of your clinical microsystem in the process of assessment and awareness building. Review, analyze, and draw conclusions about the relationships among the 5 P's.

Identify strengths and opportunities for improvement based on the 5 P's assessment.

The assessment of your clinical microsystem is the beginning of that system's improvement journey. Through the assessment described in this chapter, the interdisciplinary lead improvement team will learn new information and data about the microsystem and use that material to inform their selection of improvement themes and aims. (See Figure 13.1.)

FIGURE 13.1. IMPROVEMENT RAMP: ASSESSMENT.

Success Measure

Success Measure

Action plans Gantt charts Chapter 23

©Chapter 14

Cause and effect diagrams Chapter 19

Process mapping flowcharts Chapter 17

You Are Here Meeting skills Parts 1 & 2 Chapters 12 & 20

Action plans Gantt charts Chapter 23

Cause and effect diagrams Chapter 19

Process mapping flowcharts Chapter 17

Chapter 13

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