Effective Meeting Skills Ii

Brainstorming and Multi-Voting

Chapter Purpose

Aim. To define the process that a lead improvement team can use to develop a large list of ideas for improving a process and then to systematically reduce the number to the very best ideas.

Objectives. At the completion of this unit, participants will be able to

• Define the methods and describe the steps in the process of brainstorming and multi-voting.

• Describe the differences between interactive brainstorming, silent brainstorming, and nominal group techniques.

• Apply brainstorming and multi-voting to a topic in order to select a specific change idea to test.

• Develop a process to engage all staff in the review and consideration of the results of the brainstorming and multi-voting session.

For lead improvement team members to work well together it is extremely helpful if they have good methods for surfacing creative ideas for improvement—the more ideas the better—and if they have a method for selecting the best idea(s) to work on next. Therefore a good time to use brainstorming (to generate ideas) and multi-voting (to select an idea to test) is when the team must decide on what the first or the next test of change will be. This chapter describes both methods (see Figure 20.1).

FIGURE 20.1. IMPROVEMENT RAMP: BRAINSTORMING AND MULTI-VOTING.

Success Measure

Success Measure

Action plans Gantt charts Chapter 23

©Chapter 14

Cause and effect diagrams Chapter 19

Process mapping flowcharts

Chapter 17

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Action plans Gantt charts Chapter 23

Cause and effect diagrams Chapter 19

Process mapping flowcharts

Chapter 17

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Brainstorming

Brainstorming

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