Carlson, R. (2003). Shared appointments improve efficiency in the clinic. Retrieved June 26, 2006, from http://www.managedcaremag.com/archives/0305/0305.sharedappointments.html.
De Bono, E. (1992). Serious creativity: Using the power of lateral thinking to create new ideas. New York: HarperBusiness.
Deming, W. E. (1986). Out of the crisis. Cambridge, MA: MIT Center for Advanced Engineering Study.
Langley, G. J., Nolan, K. M., Norman, C. L., Provost, L. P., & Nolan, T. W. (1996). The improvement guide: A practical approach to enhancing organizational performance. San Francisco: Jossey-Bass.
Nelson, E. C., Batalden, P. B., & Ryer, J. C. (Eds.). (1998). Clinical improvement action guide. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations.
Was this article helpful?
Download this Guide and Discover How To Find And Monetize on Your Expertise And Strengths. Inside this special report, you'll discover: How positive thinking is one of the key factors in a successful life. Five ways and tools to help you stay positive. Use these to help you keep on track. Case studies that'll inspire you to stick to your dreams. Plus much, much more.