What Are Some Tips for Creating a Flowchart

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Begin with the global aim statement to determine where the process starts and where the process ends. This determines the boundaries of the flowchart. It is important to have the flowchart boundaries align with the aim statement and to have the aim align with the selected improvement theme in your domain of responsibility.

Also remember that you are creating a flowchart of the current process. Oftentimes people will create a flowchart that mixes reality with wishful thinking and guesses. To avoid this trap, frequently remind everyone of the need to understand the current state of the process in order to properly identify improvement opportunities.

A good way to start listing the steps is to ask what happens first, then what happens next, then what happens next, and so on. When the next step "depends" (if this happens, then that happens), pick the most common next step and follow what happens after it, and then go back to follow the other next step. Keep it simple when you first start. Finally, turn the list of steps into a flowchart, using the

FIGURE 17.4. DETAILED FLOWCHART OF TREATMENT PROCESS FOR CYSTIC FIBROSIS-RELATED DIABETES (CFRD).

Goal: Early detection of CFRD and excellent treatment

FIGURE 17.4. DETAILED FLOWCHART OF TREATMENT PROCESS FOR CYSTIC FIBROSIS-RELATED DIABETES (CFRD).

Goal: Early detection of CFRD and excellent treatment

Goals Treating Cystic Fibrosis

basic symbols. The flowchart can be drawn on a flipchart so the entire team can see the process unfold as described.

Some teams find Post-it Notes helpful for creating a process flow diagram. Post-its eliminate the need to erase and redraw steps as you work out the process because you can simply move the Post-its as needed.

It is always helpful to observe the current process after you complete the first draft of your high-level flowchart of that process. You can modify the flowchart as you observe the current state and as you talk to others involved in the process who understand the details, nuances, exceptions, conditional branch points, and sources of variation that are desired or undesired.

After finishing the high-level flowchart, display it in the relevant clinical area and invite other staff members to review and modify. This step is a good way to engage staff in improvement activities and to expand everyone's overall knowledge of the process.

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Diabetes 2

Diabetes 2

Diabetes is a disease that affects the way your body uses food. Normally, your body converts sugars, starches and other foods into a form of sugar called glucose. Your body uses glucose for fuel. The cells receive the glucose through the bloodstream. They then use insulin a hormone made by the pancreas to absorb the glucose, convert it into energy, and either use it or store it for later use. Learn more...

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