Once a change has taken place in an organisation it is easy to heave a sigh of relief and assume that the manager's job is done. This is not the case until such change becomes embodied in the culture, as it easy for people to slip back into ways that they have been comfortable with in the past. The measurements of success, the critical success factors, need to be monitored and any deficiencies noted, and remedied as soon as possible; a process of continuous improvement.
As in Project Management (See Section D), a lot of new learning comes out during the process of carrying out the change. This body of knowledge needs to be captured and shared not only with members of the change management group but also with others in the organisation so that they can benefit from it when carrying out any changes in their areas.
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What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.